Terms & Conditions

1. About these terms

These terms and conditions ("Terms") form a legally binding agreement between you and us. They govern your access to and use of:

• our marketing website at propmgr360.com and any pages under it (the "Website");
• our early-access waitlist (the "Waitlist"); and
• any other materials or communications we make available to you through the Website.

We recommend you print or save a copy of these Terms for your future reference.

2. Who we are

The Website is operated by MustardTree Partners Ltd (trading as PropertyManager360).

References to "we", "us" and "our" in these Terms are references to the company named above. References to "you" and "your" are to the person using the Website or the Waitlist.

3. Definitions

In these Terms:

• "Early Access" means any non-public release of the PropertyManager360 platform offered to a selected group of prospective customers before general availability.
• "Platform" means the PropertyManager360 software-as-a-service application, which is separate from this Website.
• "Services" means the services we offer through the Website and Waitlist as described at any time on the Website.
• "Subscription Agreement" means the separate agreement that will govern your paid use of the Platform once you become a customer.

4. Acceptance of these terms

By accessing or using the Website, or by joining the Waitlist, you agree to be bound by these Terms and by our Privacy Policy. If you do not accept these Terms, you must not use the Website or the Waitlist.

You confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organisation, you warrant that you have authority to bind that organisation to these Terms.

5. Using the website

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Website for the purposes of evaluating PropertyManager360 and engaging with us about it. You must not:

• use the Website in any way that breaches any applicable law or regulation;
• attempt to gain unauthorised access to the Website, the Platform, any server, computer or database connected to the Website, or any account belonging to another user;
• interfere with, damage or disrupt the Website, any hardware or network on which the Website is stored or operated;
• introduce viruses, worms, trojans or any other malicious code;
• scrape, harvest, frame, mirror or systematically extract data from the Website without our prior written consent;
• use automated systems or software (bots, crawlers, spiders) to access the Website except for well-behaved search engine indexing; or
• reverse-engineer, decompile or disassemble any part of the Website.

6. The Waitlist and Early Access

You may submit your email address to join our Waitlist. By doing so, you consent to us:

• sending you a transactional confirmation email;
• storing your Waitlist record in line with our Privacy Policy; and
• contacting you to discuss early-access availability, onboarding and pricing.

Joining the Waitlist does not create any contract to provide the Platform to you. We may at our discretion decide whether to offer you Early Access, when, and on what terms. We may close the Waitlist or change the Early-Access programme at any time.

If we offer you Early Access, a separate Subscription Agreement will govern your use of the Platform. Early-Access pricing and features may differ from those at general availability. Early-Access software is provided "as is" and may include features that are incomplete, limited in capacity, or subject to change without notice.

You can ask to be removed from the Waitlist at any time by emailing hello@propmgr360.com. Following a request we will delete your Waitlist entry within a reasonable period (usually within 5 working days).

7. Accounts on the Platform

These Terms do not cover user accounts on the PropertyManager360 Platform. Registration, account management, billing, service levels and data processing on the Platform are all governed by the separate Subscription Agreement, which will be provided to you before you become a paying customer.

8. Acceptable use

You must not use the Website, the Waitlist or any contact channel we provide (email, forms or social media) to:

• post, transmit or otherwise communicate content that is unlawful, defamatory, obscene, offensive, hateful or inflammatory;
• promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• infringe any copyright, trade mark, trade secret, confidentiality, moral right or other intellectual property or proprietary right of any person;
• threaten, abuse, invade another's privacy, harass, alarm or cause distress to any person;
• send unsolicited commercial communication ("spam"), or pretend to be any person or misrepresent your identity or affiliation with any person;
• impersonate us or a member of our staff; or
• give the impression that any communication emanates from us if this is not the case.

We reserve the right to remove any user-submitted content and/or suspend or ban any user who breaches this section.

9. Intellectual property rights

We, or our licensors, own all intellectual property rights in the Website and its content — including the PropertyManager360 name and logo, the underlying software, the visual design, layout, copy, images, video, illustrations and data compilations. All such rights are reserved.

Nothing in these Terms transfers any intellectual property rights to you. Except as expressly permitted in these Terms, you must not copy, reproduce, modify, distribute, publish, transmit, broadcast, display, licence, sell or otherwise exploit any part of the Website.

You may print extracts, or download extracts to your personal device, solely for your own personal reference and for non-commercial use within your organisation, provided you do not remove any copyright, trade mark or other proprietary notices.

10. Content you provide to us

Any information you submit to us through the Website (including via the Waitlist form or email) is covered by our Privacy Policy in respect of personal data. For non-personal information you grant us a perpetual, royalty-free, worldwide licence to use, adapt and act upon that information for the purpose of improving our Services and responding to you.

You are responsible for ensuring you have the right to submit any information you share with us. Do not submit confidential information, proprietary business data or third-party personal data through the Waitlist or any open contact form.

11. Third-party links

The Website may contain links to other websites operated by third parties. We do not control those sites and are not responsible for their content, privacy practices or security. Accessing third-party sites is at your own risk.

12. Website availability

We aim to make the Website available 24 hours a day but we do not guarantee that the Website, or any content on it, will always be available or uninterrupted. Access to the Website is permitted on a temporary basis and we may suspend, withdraw, discontinue or change all or any part of the Website without notice.

We are not liable to you if the Website is unavailable at any time or for any period. You are responsible for your own internet access arrangements and for the configuration of your computer system.

13. Disclaimers

The Website and any content on it are provided on an "as is" and "as available" basis. Descriptions of the Platform are for marketing purposes and may evolve before general availability; they are not product specifications or contractual promises.

Nothing on the Website constitutes legal, tax, financial, property-management or regulatory advice. References to UK regulation (such as Gas Safety, EICR, EPC, MEES, UK GDPR and CCTV guidance) are provided for general information only and should not be relied on as a substitute for professional advice. You should always satisfy yourself that you meet your own legal and regulatory obligations as a landlord or letting agent.

To the fullest extent permitted by law, we exclude all conditions, warranties, representations and other terms that might otherwise be implied into these Terms by statute, common law or the law of equity.

14. Limitation of liability

This section does not limit any liability that cannot be limited under English law, including liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot be excluded or limited under applicable law.

Subject to the paragraph above, and to the fullest extent permitted by law:

• we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), for breach of statutory duty or otherwise, arising under or in connection with use of, or inability to use, the Website or the Waitlist;
• in particular, we will not be liable for any loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss or corruption of data; or any indirect or consequential loss; and
• our total aggregate liability to you in connection with the Website and the Waitlist (including all claims made in any 12-month period) shall not exceed one hundred pounds sterling (£100).

The limits in this section reflect the fact that the Website and Waitlist are provided free of charge. Different (higher) limits may apply under any paid Subscription Agreement.

15. Indemnity

You agree to indemnify and hold us harmless against any losses, damages, costs, expenses (including reasonable legal fees) and liabilities we suffer or incur arising from:

• your breach of these Terms;
• your breach of any applicable law; or
• your infringement of any third-party right, including intellectual property and privacy rights.

16. Suspension and termination

We may suspend or terminate your access to the Website or the Waitlist at any time, with or without notice, if we reasonably believe you have breached these Terms or applicable law, or if we discontinue the Website.

You may stop using the Website at any time. If you are on the Waitlist and wish to have your entry removed, see Section 6.

17. Changes to these terms

We may update these Terms from time to time. When we do, we will update the "Last updated" and "Version" fields at the top of this page. For material changes we will take reasonable steps to notify you — for example, by email if we have a relationship with you, or by a prominent notice on the Website.

Continuing to use the Website or the Waitlist after an update takes effect means you accept the revised Terms.

18. General

18.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us in relation to their subject matter and supersede any prior agreements, understandings or representations.

18.2 Severability

If any provision of these Terms is found by a competent authority to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18.3 No waiver

A failure or delay by us to enforce any right under these Terms is not a waiver of that right.

18.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer any of our rights and obligations to any successor or affiliate.

18.5 No partnership

Nothing in these Terms creates a partnership, agency, joint venture or employment relationship between you and us.

18.6 Third-party rights

A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their provisions.

18.7 Notices

You may give us notice at hello@propmgr360.com or at our registered office. We may give you notice by email to the most recent address we hold for you, or by a notice posted on the Website.

18.8 Force majeure

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from events outside our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labour disputes, shortage of supplies, network outages, failure of utilities, or acts or omissions of upstream service providers.

19. If you are a consumer

If you are dealing with us as a consumer (that is, as an individual acting for purposes wholly or mainly outside your trade, business, craft or profession), you have legal rights under the Consumer Rights Act 2015 that cannot be excluded or limited by contract. Nothing in these Terms affects those rights.

In particular, this means that where we provide digital content or services to you as a consumer, we must supply them with reasonable care and skill, as described, and where applicable fit for a purpose you have made known to us. Our liability exclusions and limitations in Section 14 are subject to the protections the Consumer Rights Act 2015 gives you.

20. Governing law and jurisdiction

These Terms, their subject matter and their formation (and any non-contractual disputes or claims arising out of or in connection with them) are governed by the laws of England and Wales.

If you are not a consumer, you and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms.

If you are a consumer, you may bring proceedings in the courts of England and Wales or, where applicable, in the courts of the UK country in which you are resident.

21. Contact us

For questions about these Terms, please contact us at:

By using the Website you acknowledge that you have read and understood these Terms.